CRM
- Enhancing and extending Microsoft dynamics CRM modules with XRM framework
- Mapping of CRM modules with business processes as per BAUER projects in the sales, marketing, and customer service fields
- Microsoft CRM extended with modules such as Project Management, Quotes Assistant & Process Flows and HSE (Health Safety Environment) with customized XRM framework
- Leveraging best usage of CRM dashboards and reports for all organization levels
- Development of Security layer on top of CRM authority standards
- Outlook integration for all users to access customer data and relative follow-up tasks even in the offline mode
- Tools and application development to integrate CRM with other legacy systems
- SSIS (SQL Server Integration Service) to integrate data interfaces with CRM
- Upgrading all CRM projects to the latest Microsoft Dynamics CRM 2016+